Angel Carpet Cleaning Review: Angel Carpet Cleaning, a company that promises pristine carpets and professional service, has left a trail of dissatisfaction among its customers. This review explore into the firsthand experiences of users who encountered issues ranging from deceptive pricing to subpar cleaning methods.
Angel Carpet Cleaning Review
Angel Carpet Cleaning Review – ⭐️⭐️
Approach Angel Carpet Cleaning with caution
Angel Carpet Cleaning falls short of expectations with deceptive pricing, unprofessional conduct, and ineffective stain removal. Customers faced issues ranging from bait-and-switch tactics to failed commitments, leaving them dissatisfied. Caution is advised when considering their services.
id='deceptive-pricing-practices-25' class="wp-block-heading">Deceptive Pricing Practices (2/5)
Numerous users have reported feeling deceived by Angel Carpet Cleaning’s pricing tactics, earning this aspect a mere 2 out of 5 stars. The company’s online quotes often diverge significantly from the final on-site charges, leaving customers frustrated and questioning the integrity of their carpet cleaning pricing model.
One customer expressed frustration at receiving a quote online, only to have the cleaner arrive and demand double the amount, citing the need for special products. This bait-and-switch tactic left customers feeling exploited and questioning the company’s integrity.
Unprofessional Conduct and Lack of Accountability (2/5
Service quality and professionalism receive a below-average rating of 2 out of 5 stars. Instances of rushed and ineffective cleaning, along with a lack of accountability from both customer service and the owner, showcase the company’s unprofessional approach. The failure to address customer concerns and take responsibility for subpar results significantly impacts the overall rating.
One customer recounted a rushed cleaning job where stains remained, and the cleaner left the area wet and messy. Despite the dissatisfaction, attempts to seek redress were met with indifference from the customer service and even the owner, who failed to acknowledge their shortcomings.
Failed Commitment to Dry Cleaning (2/5):
A marked decline in customer satisfaction is evident when it comes to honoring specific cleaning requests. Angel Carpet Cleaning’s failure to adhere to a dry cleaning request in cold weather, leading to a failed rent inspection and subsequent fees, results in a 2 out of 5 stars for this aspect.
However, the technician proceeded to shampoo the carpets against the customer’s explicit instructions. This resulted in a failed rent inspection and additional fees for re-inspection, showcasing the company’s disregard for customer requests and the subsequent lack of responsibility.
id='ineffective-stain-removal-and-lip-service-25' class="wp-block-heading">Ineffective Stain Removal and Lip Service (2/5)
This aspect earns a rating of 2 out of 5 stars, reflecting a substantial gap between promised results and the actual outcome.
Customers also complained about Angel Carpet Cleaning’s inability to effectively remove stains. Despite the company’s claim to do their “very best” to remove stains, users discovered that stains were not adequately addressed, and the overall cleaning resembled a surface-level vacuuming rather than a thorough cleaning process. Complaints to the company’s representatives, including, were met with lip service and unhelpful responses.
Conclusion
The recurring theme in these user reviews paints a concerning picture of Angel Carpet Cleaning’s business practices. From deceptive pricing and unprofessional conduct to failed commitments and ineffective stain removal, the company seems to fall short of its promises.
P
otential customers are advised to approach Angel Carpet Cleaning with caution, considering the substantial evidence of dissatisfaction and unmet expectations provided by these firsthand accounts.Reviews on
- Productreview (3.7) : https://www.productreview.com.au/listings/angel-carpet-cleaning
- Google (4.5 ): https://www.google.com/search?q=Angel+Carpet+Cleaning&sourceid=chrome&ie=UTF-8#lrd=0x6b12e99c0417b2e5:0xd0018bd14ae8a88,1,,,,
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SUMMARY
Angel Carpet Cleaning falls short of expectations with deceptive pricing, unprofessional conduct, and ineffective stain removal. Customers faced issues ranging from bait-and-switch tactics to failed commitments, leaving them dissatisfied. Caution is advised when considering their services. |
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